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North Xinjiang Feedback

Client Name:Mayling
Country:Singapore
Pax:14
Itinerary:Urumqi-Kanas-Turpan
Group Code:CITA-XJ-18

Dear Lesley:
Sorry for late reply, have been busy clearing backlog after holiday.
Thank you very much for arranging the tour for us, the journey is smoothly plan, our tour guide Benjamin is a very experience and he is able to provide all the necessary assistance and arrangement for us.
His clear explain of each individual attraction to make us have a good understanding about Xinjiang. Your close follow up during our trip is greatly appreciated too, you immediate attention to issues that we encountered during the trip and solve it professionally.
It will be better if you can advise us about local holiday and probably to plan the trip the other round to avoid the peak session at Kanas, so we can have more time to explore this national park.

Hotel in Hemu village is excellent, peaceful environment with good room facility however hotel in Kanas Birch Resort is a lit bit disappointed. Although the hotel have a good design with great location but the interior is not well taken care off. The exhaust gas from kitchen is easily channel to bedroom, the external noise from the bar and camp fire is clearly heard in the room, there is also sewage smell in the room and we encountered electrical power failure during our stay.
The coach provided is comfortable and we have enough space legroom and each member can have 2 seat comfortably. A travel pillow is provided to enhance our comfort level during the long journey.
Overall we have a good experience for this trip and we definitely to recommend your tour services to our friends who wish travel to Xinjiang.
Best Regards
May Ling


 
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