Terms and Conditions

Reservation and Payment

         Reservation can be made by letter, fax or e-mail 60 days prior to the departure date with a $200 deposit payable to China Xinjiang CITIC international travel Co.Ltd,The balance of the tour payment should be made 45 days prior to the departure date. The reservation is made within 45 days prior to the departure date, full payment should be made upon confirmation of the reservation.

Cancellations

       Passengers who cancel their reservations within 60 days prior to departure are subject to the following cancellation fees:
. 60-45 days prior to departure: $200
. 44 -15 days prior to departure: $300
. 14-8 days prior to departure: 50% of tour fare
. 7 days or less before departure: 100% of tour fare
       All cancellations must be in writing and will be effective upon receipt by Xinjiang CITIC international travel Co.Ltd,. If owing to serious illness or injury, the participant withdraws from the tour, a refund will be subject to the consent of the local travel agent.

Baggage
        At owner's risk throughout. Baggage allowance differs for the transpacific and China sections of your tour. US and non-stop transpacific allowance is two pieces of checked baggage totaling 106 inches. Baggage allowance within China is one piece of baggage not over 44 pounds per person. Carry-on baggage transpacific is limited to the specifications of the airlines. In China, the limited is 11 pounds.

Tips and Taxes
         Taxes for all domestic flights are all included. Tips to restaurant and hotel waiters, chambermaids, and porters are not included. The customary end of tour gratuity to your guides and drivers are not included.

Travel Insurance

        We strongly recommend the purchase of a travel protection plan from Travel Insurance Services. This form of coverage will protect you against unexpected events that could cause you to cancel or interrupt your vacation. Also, this affordable and comprehensive travel protection program provides coverage for unexpected delays, medical assistance, baggage and baggage delay, evacuation.

Hotels

        In order to guarantee the ultimate comfort and security of our passengers, we select only those hotels that are centrally located, well managed and service competitive. On top of our research and frequent inspection, we gather feedback from our passengers to update our hotel selections, here are the hotels we use:
       Beijing: New Otani Hotel, Kingwing Hotel or Peace Hotel.
       Xi'an: Sheraton Hotel, Xi`an Hotel or Jianguo Hotel
       Shanghai: Central Hotel, Hotel Equatorial or Shanghai Hotel
      Urumqi: Hoitak Hotel, Xinjiang Grand Hotel,City Hotel .
      Turpan: Oasis Hotel, Turpan Hotel
      Kashgar: Seman Hotel, International Hotel.
       We reserve the right to substitute hotels specified in the itinerary whenever necessary. All hotel accommodations are based on double occupancy.

Meals:

      Meals are indicated at the end of each day's sightseeing programs as:
B for breakfast, L for lunch, D for dinner and SD for special dinner. Vegetarian food is available upon request.

Responsibility

       China Xinjiang CITIC international travel Co.Ltd,acts only in the capacity of a travel agent for purveyors of transportation, sightseeing and hotel accommodation. All vouchers, receipts and tickets issued by China Xinjiang CITIC international travel Co.Ltd,or by tour operators are subject to terms and conditions stipulated by the suppliers. China Xinjiang CITIC international travel Co.Ltd,shall be exempt from any liability for loss or damage to property, injury of persons, accidents, delays, irregularities or other occurrences beyond its control. Nor shall China Xinjiang CITIC international travel Co.Ltd,be liable for any injury, damage, loss, accident or delay resulting directly or indirectly from delays, cancellations, or changes in flights, itineraries, schedules, or other means of transportations, strikes, theft, sickness, weather, quarantine or other causes. All tour itineraries and fares may be affected by alterations or delays in air or surface transportation services in China. Any additional expenses incurred shall be charged to the participants.
       All tour fares are based on the present value of foreign currencies in relation to the U.S. Dollar in current tariff. Participants are not allowed to change the confirmed itinerary, including transportation, hotels, meals and sightseeing. Any extra charge or loss incurred due to such change should be borne by the participants.
        No refund shall be given for any portions of the package unused by the participant of his own accord.
       If you have any complaints during the trip in China, you should inform your local guide or our local suppliers immediately of the situation so that we may promptly attend to the matter. Failure to do so may reduce or eliminate any compensation that may be payable.

                             Please contact us via E-mail:
 
                     lesley@china-silkroad-travel.com